It is important to us that all visitors to our website feel comfortable and secure. For that reason, we take the protection of your data extremely seriously. This document provides extensive information about how your data is processed when using our website and online shop.

When we refer to "your data" we mean personal data. Personal data refers to information that we can use to establish your identity, be that directly or in combination with other data. This includes for instance: your name, your address, your e-mail address, your telephone number, notes of conversations, your customer or order number, your user conduct, your IP address.

Statistical data that we collect e.g. during a visit to our website cannot be linked to your identity and is therefore not covered by the definition of personal data.


The data controller as defined by the EU General Data Protection Regulation ("GDPR") is
TriStyle Customerce GmbH
Krefelder Straße 32
70376 Stuttgart

E-mail: [email protected]

Represented by
Tobias Becker, Managing Director
Marcus Wagner, Managing Director

Please contact our data protection team by post with any questions or requests regarding the protection of your data: TriStyle Customerce GmbH, Krefelder Straße 32, 70376 Stuttgart or send an e-mail to [email protected]


For all questions on the subject of data protection, you can also contact our data protection officer at any time. He or she can be reached at the above postal address and at the e-mail address given above (keyword: "attn. data protection officer"). We would like to point out that if you use this e-mail address, the contents may be read by someone other than our data protection officer. If you wish to exchange confidential information, please ask us first for direct contact via this email address.

Your contact data and notifications You can contact us by email or post. In this context, we process the information you provide exclusively for the purpose of processing your request for communication with you. The legal basis for the aforementioned data processing is Art. 6 (1) f) GDPR due to our legitimate interests that you can contact us and that we can answer your enquiry.


If you only use the website for information purposes, i.e. if you do not register or otherwise transfer any information to us, we only collect the personal data that your browser transmits to our server. If you want to view our website, we collect the following data that we require for technical purposes in order to display our website and guarantee stability and security.

  • IP address
  • Date and time of the request Time-zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Respective data volume transferred
  • jeweils übertragene Datenmenge
  • Website sending the request
  • BrowserOperating system and its interface
  • Language and version of the browser software

The data processing is necessary to enable the visit to the website and to guarantee the ongoing functionality and security of our systems. The specified data is also temporarily stored in internal log files for the above purposes to produce statistical information on the use of our website, to further develop our website in line with our users' usage habits (e.g. if the proportion of mobile devices used to access the pages increases) and in order to manage our website generally in administrative terms. The legal basis for the foregoing data processing is a legitimate interest pursuant to Art. 6 (1) sentence 1 f) GDPR. The information stored in the log files is stored for 30 days and then archived.


Under the respective statutory preconditions, you have the following statutory data protection rights:

  • Right of access (Article 15 GDPR)
  • Right to erasure (Article 17 GDPR)
  • Right to rectification (Article 16 GDPR)
  • Right to restriction of processing (Article 18 GDPR)
  • Right to data portability (Article 20 GDPR)
  • Right to withdraw consent (Article 7 (3) GDPR)
  • Right to object to certain data protection measures (Article 21 GDPR)

In order to assert your rights described here, you use the above contact details at any time. You have a right of appeal to the data protection supervisory authority responsible on our behalf: Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Alternatively, you may contact the data protection authority at your place of residence, which will forward the matter to the competent authority.


We maintain up-to-date technical measures to guarantee data security, in particular to protect your personal data from risks from data transfers and disclosure to third parties. These are adapted to the respective state of the art at any given time. We use the Standard Secure Sockets layer (SSL) to protect the personal data you specify on the website. This encrypts the data you enter.


We occasionally update this privacy policy, for example when we amend our website or the legal stipulations change.

© TriStyle Customerce - last revised: July 2021

© TriStyle Customerce GmbH